IT Support and Cloud Services

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What to look for in a new IT Company?

Moving to the Cloud is easier than you think.

Welcome to Cloud Zion: Your one-stop shop for IT Support and Cloud Services.

Wherever you are in your Cloud journey, we can get you where you want to be

Exciting times! Whether you’re a new start-up or an established organisation With Very minimal IT looking to work smarter and reduce costs, Cloud Zion is the perfect partner for a whole new world of opportunities.

Over 88% of businesses are now using Cloud services in some form. Its productivity boosting powers enable businesses to work smarter, cut costs and collaborate on tasks at any time, from any place. But just like any big change, taking the plunge can feel risky. That’s why at Cloud Zion we’re here for you every step of the way to make your move quick, smooth and painless.

What can we do for you?

Cloud Zion is your personal Microsoft Partner – more than just IT consultants, we’re trusted advisors who genuinely have your best interests at heart. Finding an MSP (Managed Service Provider) you can rely on isn’t always easy, but our testimonials speak for themselves – our customers love what we do because we really do put them first. We’ll never try to convince you to buy anything you don’t need, and after our initial consultation we’ll outline all your options in plain English so you can make an informed decision. Our work doesn’t end when you’re up and running, either – you can take advantage of our knowledge and expertise whenever you need us.

Moving to the Cloud is easy with Cloud Zion. Contact us today to discover how!

Sometimes, it’s nice to do things the old-fashioned way but when it comes to IT, sticking with old equipment is never a good idea. Businesses all around the world are going digital, and those who don’t move with the new technology are in danger of being left behind.

Cloud Zion is the perfect IT partner for companies taking their first steps into the Cloud because we have extensive experience of working with both old and new infrastructures. Over the past decade, we’ve worked with many businesses with only on-premise systems and equipment, effortlessly moving their data and services into the Cloud.

Once you discover the powers of Microsoft Office 365, you’ll be amazed at how much time, effort and money you can save. It’s packed with tools to help people work efficiently, communicate effectively and edit files on the go. Simply login from anywhere with an internet connection and all your favourite files and applications will be ready at your fingertips.

As a proud Microsoft certified company, we’re here to support you every step of the way.

So, sit back, relax and let us take you on your Cloud based adventure. Contact us today!

Sometimes, relationships just don’t work out. If you’re enjoying the many benefits of working in the Cloud but finding things a little rocky with your current supplier, we’d be delighted to show you a better way.

We’ve been providing first class IT solutions for over ten years, during which we’ve seen some huge changes. As much as we love technology, our driving force has always been keeping our customers happy – which is why so many people trust us with their Cloud services.

From the moment you contact us, we’ll make it our business to ensure you’re getting the absolute best from the Cloud. Starting with an assessment to identify your current needs and any pain points, we’ll create a tailor-made Cloud solution completely managed by us. Security and software updates will all happen automatically, and we’ll keep an eagle eye on your entire system to keep it safe from harm.

We understand the importance of managing costs and know all the right ways to keep your bills low. In fact, the average customer who moves their Microsoft Cloud services across to us saves 30%.

Our skilled engineers have extensive experience of building systems from scratch and taking over IT support from other companies. We’re experts in everything from Microsoft Office 365 to Azure, so when it comes to Cloud services we know everything.there’s nothing we don’t know.

In addition, because we know you won’t want any downtime, we’ll be happy to undertake the work over a weekend so everything’s ready for you on Monday morning.

Moving Cloud services is easier than you think – call Cloud Zion today.

Hybrid solutions have been the first choice for many looking to dip their toes into the Cloud without making a full commitment. We think the Hybrid option is great, full cloud solutions as we understand from experience don’t suit everyone.

By moving some of your infrastructure to the Cloud with us, you’ll have a clear advantage over your competitors and be able to enjoy significant cost savings. On average, moving to hybrid with us saves customers 30% on their Hybrid and Microsoft Cloud bills.

Since we started out as an on-premise IT company back in 2008, we’ve helped lots of companies move across to Hybrid solutions and beyond. We know all the best ways to keep your costs down, creating bespoke solutions that guarantee a great fit for your organisational needs. We’re experts in everything from MDM (Mobile Device Management) to Intune and SCCM (Microsoft System Centre Configuration Manager), so you can count on us to make your transition a smooth one.

We’ll help you leverage all the best bits of Hybrid and full Cloud solutions to keep IT systems running smoother and more efficiently than ever before, without breaking the bank.

Moving your Hybrid systems with us is easy, so why wait? Contact Cloud Zion today!

As seasoned experts in all things IT, we’re perfectly equipped to guide you through your journey into the Cloud and beyond.

Our combination of no-nonsense problem solving, in-depth knowledge and genuine love for all things IT has made Cloud Zion the first choice for many businesses. Because we offer a full stack of services from Cloud strategy and deployment to maintenance, repairs and procurement, you’ll never be pushed from pillar to post or have to spend hours on hold to a far-flung call centre.

We believe in creating tailor made IT solutions that add real value, so whatever your needs we’ll be delighted to build a winning infrastructure to take your business to a whole new level. Whether you’ve been using Cloud solutions for years and want to save money or you’re completely new to working virtually, we’re here to restore your faith in the IT profession and help your entire organisation run like clockwork. Here’s how we do it.

Initial Assessment

Knowing where to start is often the biggest challenge to organisations thinking about IT solutions, and what works for one business won’t necessarily suit another. During the initial assessment phase we’ll gain a detailed view of your current situation and needs, identifying key organisational tasks and pain points before providing you with a detailed cost analysis.

Planning and Strategy

All good business people know the importance of a robust plan, so we’ll project manage the whole process from start to finish with clear milestones and deliverables. Whether you want to run a pilot programme, try Traditional services, Hybrid services or go straight into a new Cloud infrastructure, we’ll take the reins and identify any potential issues for long-term success.

Managed Services

IT issues have long been a common bugbear in the workplace, so say goodbye to the hassle by handing over your end-to-end IT lifecycle to us. With everything stored safely in the Cloud and us keeping a watchful eye over your business-critical data and systems, you’ll be able to focus on other important areas of your business. Our highly experienced team of experts can provide as much or as little support as you need, including 24/7 monitoring and infrastructure support.

Best Practice and Compliance

Now the GDPR is in full swing, it’s more important than ever to keep your customer data safe and up to standard. As experts in compliance and data security, we’ll create a solid and robust framework that always has Best Practice at its core.

What are Cloud Services?

Although it might sound a little vague and fluffy, moving to the Cloud is a great business decision. Instead of having lots of big, heavy, energy-consuming equipment taking up space and costing money, you’ll be able to enjoy the flexibility of having everything you need stored remotely. It’s remotely managed and maintained, which means you don’t have to worry about costly on-site systems that need to be upgraded every time a new piece of kit comes along. The Cloud is regularly updated and refreshed, so you’ll always have access to the latest software and security.

Cloud services enables you to run your entire IT infrastructure through the internet. Everything from servers to databases, storage to software, business intelligence to networks can all be stored safely in the Cloud, allowing your business to stay ahead of the crowd. You’ll be able to innovate, produce and communicate more efficiently than ever, and when it’s time to scale up, that’s easy too.

Whatever your business needs, we’ll be happy to talk you through your options to come up with a solution that works for you.

We can offer a wide range of solutions including:

Day to Day Home and Business Email
Share your files and send emails in the Cloud, with no need for backups, capital costs or downtime. It’s constantly upgraded and monitored for total availability and protection against cyber-crime.

Business 365
With a range of options and pricing plans starting at just £7.95 per user per month, Office 365 Business is the go-to business software programme for organisations of all sizes. It’s packed with tools and features designed to make offices work faster and smarter, with all your favourite tools and applications available when and where you need them.

You’ll have full access to all the latest software and updates, and with all your files automatically synced and backed up you’ll never need to worry about losing important documents. 365 is like a portable office, bringing all your familiar applications (Word, Excel, PowerPoint, Outlook and more) direct to your fingertips. Any time, any place.

Azure 
One of Microsoft’s best loved and most exciting products, Azure provides the platform, power and networks necessary to operate your business in the Cloud. It works in perfect partnership with popular business software like Office 365 and is easily customisable to suit a multitude of organisational needs. It’s the first choice for organisations looking to move to a Cloud-based infrastructure because it effortlessly handles everything from bespoke business systems to mobile app support.

Businesses all around the world love Azure because it delivers the freedom to build, manage and grow operations using simple, easy to use tools. Our highly experienced team of Microsoft Azure experts will handle your move to the Cloud without any fuss or drama.

Active Directory 
Like a super-powered encyclopaedia, Active Directory stores huge amounts of information about different elements of your network to make it easy to find. It’s a logical, structured way to organise your business-critical data and services, such as servers, printers, accounts and data volume.

The information stored in Active Directory is only available through a strict authentication process, so you can rest assured that your data won’t end up in the wrong hands.

Mobile Device Management (MDM)
With so many people using their mobile phones to access work emails and documents, it’s harder than ever to keep data safe. What happens if a staff member leaves their phone on a train? Or an employee leaves without erasing your data? With our MDM service you’ll have peace of mind that all devices used for work are secure and properly monitored. We’ll support you with everything from password protection and multi-factor authentication to implementing a bullet-proof Bring Your Own Device policy for your entire organisation.

Security
With cyber-crime on the rise and hackers always looking for new ways to infiltrate networks, we take a no-nonsense approach to internet security. We use a combination of state-of-the art technology and in-depth knowledge of how cyber criminals operate to keep your critical data safe from harm. From round the clock monitoring to regular spot-checks and tests, we’re always one step ahead of the baddies.

Backups
Even with the best systems and procedures in place, accidents can still happen. User error, new cyber threats and natural disasters like fire and floods can devastate entire organisations, with hard-earned data never being seen again. With Cloud Zion’s backup service you can rest assured that even if the worst does happen, it won’t be a disaster. We perform regular backups, creating picture perfect copies of your data and keeping it stored safely in the Cloud. So even if a user presses the dreaded delete button and loses a precious document, you’ll have it back in no time.

You’ll also have access to all Microsoft’s latest Cloud products such as

• Teams (link)
• Delve (link)
• To-do (link)
• OneDrive (link)
• Sway (link)
• Outlook Customer Manager (link)
• Bookings (link)
• Invoicing (link)
• MileIQ (link)

All the updates you need on time, with no future upgrade installation of fees.

Our IT support services include:

• Hardware and software procurement
• Licencing and renewals
• Helpdesk
• 24/7 monitoring and support
• Emails and collaboration software (Office 365, SharePoint, Microsoft 365)
• Maintenance and repairs
• Patches and upgrades
• Security and data protection
• Full managed services
• File sharing
• VOIP
• Backups
• Disaster Recovery
• Web hosting
• Domain names
• Website creation and management

Since we joined the IT market over a decade ago we’ve supported hundreds of satisfied clients with our combination of technical skill, knowledge and customer service.

As your partner, we’ll always be here to help whenever you need us, and because we’re happy to work weekends we’re able to complete your transition to the Cloud with minimal downtime or disruption. Moving to the Cloud doesn’t have to be a headache: let Cloud Zion take away the pain and manage the whole process from start to finish.

Cloud Migration
Migrating your data into the Cloud can seem like such an onerous task that many organisations put it off completely, particularly if they lack internal resources. By delegating your migration to us, you can significantly reduce implementation times, eliminate downtime and enjoy fast, risk-free access to your new system when you need it.

Why Choose Us? 

Award-Winning IT solutions for businesses like yours
Cloud Zion is a trusted Microsoft Partner with extensive experience in designing and managing bespoke Cloud Solutions. We’re a one-stop-shop for all things IT, from website hosting and domain name registration to project management, repairs, upgrades and support. We can even create a website or set up your phone lines – put simply, if it involves IT, we can handle it.

Here are our key figures:
• Over 5000 fixed bugs
• At least 99% of calls answered in 1 min (response time)
• 99.8% of remote fixes achieved within the first hour
• 97.9% onsite fixes performed within the first hour
• More than 95% client retention

As a trusted managed service provider, we understand that all organisations have different needs – so we never make do with a “one size fits all” approach. From the moment you contact us we’ll make it our priority to get to know you and what makes your business tick, creating tailor-made solutions to make your organisation more efficient and effective than ever. Our knowledge and experience of all things IT, along with a genuine enthusiasm for Cloud computing technologies, enable us to guide you through every stage of the process. From initial assessment to full-scale data migration and ongoing management, it’s our job to make your life easier.

We’ll always be here to help whenever you need us, and because we’re happy to work weekends we’re able to complete your transition to the Cloud with minimal downtime or disruption. Moving to the Cloud doesn’t have to be a headache: let Cloud Zion take away the pain and manage the whole process from start to finish.

Not only do we offer super-speedy response times and remote fixes, we’re also happy to come and do onsite fixes too.

By choosing Cloud Zion as your trusted IT partner, you’ll be able to enjoy reliable, secure Cloud computing solutions that have the power to revolutionise your business. And better still, we can help you save money. With an easy, transparent monthly cost instead of expensive set-up fees, you’ll have the freedom to build, manage and deploy applications without having to worry about watching the pennies.

We insist on nothing but the best, so you can count on:
• Highly trained, Microsoft Certified Engineers
• Proactive 24/7 support and monitoring
• Customised IT solutions
• Great service

Isn’t it time for a change? Contact Cloud Zion today and watch your business go from strength to strength.

Cloud Computing is the future for businesses everywhere, creating a new wave of opportunity to work smarter, reach more customers and save money. Gone are the days when working late meant being tied to a desk until after dark. You can now send emails, collaborate on documents and communicate with your team from the comfort of your own home, on the train, or even a far-flung beach.

But not all Cloud providers are created equally. To guarantee your new way of working is safe, reliable and tailor-made to suit your business, you need to work with a managed services provider you can rely on. We’re here to make your journey into the Cloud simple, easy and enjoyable, by creating real business solutions that are expertly designed to fit around you.

FAQ

1.Q: Is it easy to switch IT partners?

A: Yes, it’s very easy. Just call us to start the process. And don’t worry, we’ll handle all those tricky conversations and do all the hard work so you can focus on your business.

2. Q: How long does it take to switch IT suppliers?

A: It doesn’t take long at all. In most cases it can all be done overnight so there’s no downtime or disruption at all. Give us a call to discuss how quickly we can help you move.

3.Q: How long does it take to move all the information to the cloud?

A: We’ve found that 99% of companies don’t have any downtime at all – most of the work can be carried out during the weekend. Give us a call to start the process now!

4. Q: Can we move both our computers and phones at the same time?
A: Yes, no problem. Give us a call to discuss in more detail.